TECHNICALLY EXCELLENT

Warranty Support

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ONSITE EMERGENCY REPAIR SERVICES

with or without a contract

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QUALIFIED HELPDESK TEAMS

At Your Service

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OUTSOURCED TECHNICAL SUPPORT

For Manufacturers

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OUTSOURCED TECHNICAL SUPPORT

For Partners

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OUTSOURCED TECHNICAL SUPPORT

For Systems Integrators

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Qcom is a leading provider of outsourced technical support and managed IT services across a wide range of specialist technology products and industries.

  • Qcom provides pre-sales, technical and hardware support, warranty management services, maintenance and repair for manufacturers Europe-wide. 

    Manufacturers
  • Qcom Outsourcing provide bespoke technology support services to help IT Systems Integrators add value to customer projects.

    Systems Integrators
  • Access expert after-sales care, warranty management and printer repair services
    for specialist technology
    resellers.

    Partners

Who is Qcom?

Qcom is firmly established as a key partner in the automatic identification marketplace, providing outsourced technical support for barcode readers and scanners, thermal printers and label printers made by Zebra and other leading brands.

We also provide flexible IT outsourcing solutions across a wide range of specialist technology products, including: Ticketing/kiosks, Card printers, EPOS, Digital signage, Audio Visual, CCTV/security, IT/networking, IT telecoms, and much more.

What does Qcom do?

Outsourced technical support means we take care of technical after-sales care, warranty management, routine maintenance and repairs on your behalf, so you can:

Save Money

Release capital tied up in tools, stock and vehicles so you can better invest in doing what you do best. Reduce costs associated with maintenance and repair for new products and markets – your IT outsourcing partner already has everything you need.
Provide value-added product warranty services to increase customer confidence, loyalty and sales.

Enhance Customer Service

Provide consistently excellent customer service with a single outsourced technical support provider that is skilled across many products and industries.
Technical support is available across a wider geographic area, meaning customers get expert help more quickly and more conveniently.
Offer more products to meet your clients’ needs, safe in the knowledge that managed IT services are covered.

Focus Resources

Flexible outsourced technical support packages mean you can supplement your own customer care team during busy periods, complement it to fill gaps in your in-house expertise, or transfer your entire after-sales support needs to Qcom.

Customer Resources

Get the most out from outsourcing with industry leading guides & Insights

Whitepapers

Insights, tips and methodologies to help you develop your business.

  • Case Study

    Find out how we've helped our clients develop through outsourcing. 

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QCom Blog

Commentary on successful business strategies and smart practices.

  • Call Centre Outsourcing - The Importance of Quality
    06 May 2016
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