About Us

Why choose Qcom?

Decades of experience

Qcom has nearly 40 years of expertise across a broad range of specialist technologies and industries.

100% customer-focused

Providing excellent technical and customer support is what we do.

Skilled and accredited

Our expert repair and servicing engineers are fully qualified and accredited across a wide range of products. We have highly skilled project leaders, professional services consultants and helpdesk staff too.

UK and Europe-wide

Specialist workshop facilities and support services when and where you need them, for manufacturers, systems integrators and resellers

Flexible and reliable

Supplement or complement your in house team when required, or even completely replace your in house technical support team, so you can concentrate on what your business does best.

Non-competitive and confidential

Our engineers operate as your engineers – a fully integrated part of your own team.

What are the advantages of outsourcing technical support?

Save money

There are many advantages of outsourcing technical support, but for Original Equipment Manufacturers, one of the most important benefits is the ability to release capital tied up in stock, tools and vehicles – we look after your customers’ warranty servicing and repair needs so you don’t have to.

Enhance customer service

One of the main advantages of outsourcing technical support for Systems Integrators is being able to offer your clients a wide range of specialist technology products to meet their practical needs, safe in the knowledge that their technical and support needs can also be met by experts in customer service.

Add value

For specialist technology resellers, advantages of outsourcing technical support include being able to add value to customers’ purchases. Increase revenue without capital investment by upselling warranty support and specialist repair services, delivered by an industry leader.