A warm welcome to my readers as we finally see green shoots….unfortunately only of spring and not yet in the wider economy.
I want to begin, however, with a quick thank you to our customers for their understanding in the heaviest snows across the south for 18 years. Almost without exception, we kept all our engineers mobile, although travel was inevitably slowed on the worst-affected roads. We understand the importance of keeping your machinery going so you can continue to service your customers, and hope we have delivered as required.
Of course, this disruption has highlighted the value of the latest mobile technology, and the benefits of remote/home working when it comes to maintaining business productivity.
With a focus on cost and cash, all of us are looking for strategies that make our businesses more efficient. Moving to a truly mobile flexible business model powered by the latest collaborative communications technology could well represent the changes that will take us out of this recession and actually be the mythical green shoots we seek this spring.