Build customer loyalty and
add value by outsourcing your printer servicing

For printer technology resellers, deciding whether or not to provide regular technical support and maintenance to your customers can present a major dilemma.

Having no technical support and maintenance leaves you very exposed to competitor activity, which could undermine your business. But, maintaining a team of service engineers can be a major drain on any business, and it can lock up capital in spare parts and vehicles.

Outsourcing your printer after-sales support to Qcom provides you with a complete and flexible solution, adding value, building customer loyalty and impacting directly on the bottom line. And with our unrivalled engineering network we can offer tremendous economies of scale against, or alongside, your own internal operation.

Why Qcom?

Offering a market-leading range of solutions specifically designed with the Auto-ID sector in mind, Qcom's team of engineers are trained in delivering service to the highest manufacturer-accredited standards.

Qcom’s service is designed to complement customer needs whether they want to enhance their existing in-house service, or to have a complete outsourced solution”

With a 30-year track record in the delivery of outsourced technical functions and services, you can be confident that Qcom is:

• A specialist - focusing 100% on technical support and service, not product sales
• Cost-effective - delivering cost savings to its customers through its significant economies of scale
• Non-competitive - doesn't work directly with the end-user, meaning that your customer stays as your customer
• Confidential - delivering its services as an inseparable part of your own team

Qcom supports a wide range of hardware from the industry's premier printer manufacturers such as Sato, Datamax and Zebra Technologies.