James Perkins – New Horizons

In a downturn, it’s often all too easy to focus close to home and miss the opportunities for expansion that recessions often bring in their wake.

Certainly, that’s the view of Qcom’s newly appointed business development director, James Perkins, who joins us from Ingram Micro, the world’s largest technology distributor, where he was UK sales director.

James brings more than a decade of new business experience, both internationally and across the supply chain, from manufacturing, and distribution through to the reseller.

James says: “I can clearly see the advantages that outsourcing will confer to customers over the next few years.

“Distributors, for example, have the opportunity of using technical outsourcing to devise superb support packages that will allow reseller customers to move into new markets. Ensuring that you have a servicing agreement in place adds value to the end-user, gives you a competitive advantage, and increases margin.

“One of my focuses will be to review our services, such as those we offer to manufacturers, and see if there are any other opportunities for us to add value to our customers’ product offering. For resellers, outsourcing can offer rapid expansion opportunities, particularly for large operations wanting to expand into niche markets.

“Our focus is on improved channel management and support -
we don’t sell product and we don’t sell to end-user.

“The message I’d like to send out to everyone, is if you have an issue where outsourcing resources may help, come and talk to us - every conversation is open.”

For a confidential conversation about technical outsourcing, call James on 07885 303440, or email.

For more information about Qcom’s technical outsourcing support, visit www.qcom.co.uk.