Delivering business improvement to our partners.

Qcom is a leading provider of outsourced technical support & maintenance services which can deliver business improvement to our partners.

We can provide a tailored flexible package of services in a partial or complete outsource solution utilising our pools of specialist trained staff:

• National Territory Engineers
• Workshop & Commissioning Utility Engineers
• Professional Services Engineers
• Helpdesk Operators
• Project Managers/Consultants

Our broad spectrum of services range from pre- and post-sales support, from warranty packages and technical services, to consultancy around issues such as after-sales strategy and include:

• Pre-sales
  • Wireless & network infrastructure support including RF site surveys & installations
    
• Technical
  • Configuration, commissioning & staging of equipment
  • Installations (hardware & software)
  • User training
• Warranty
  • Helpdesk provision
  • Workshop repair
  • Technical support
• Maintenance
  • Break & fix in field & workshop
  • Preventative maintenance
  • Spare parts & printhead sales
• Project Management

All of these services can be applied to a range of technologies, including mobile solutions, Auto-ID and barcoding technology, ticketing and kiosks, IT and telecommunications and VoIP.

To develop your engagement with Qcom further, or to discover the benefits of the Qcom outsourcing model, please contact our sales team on +44(0)1905 827650, or visit our website www.qcom.co.uk/why-qcom.htm

Neil Anderson
Managing Director