After-sales warranty support is an essential part of the total product package, and manufacturers across Europe look to Qcom as an outsource partner for this essential service.

Whether providing back-to-base workshop warranty cover, or securing a competitive advantage with an enhanced on-site service, outsourcing to Qcom provides total peace of mind for manufacturer and customer alike.

Qcom is equally at home delivering the entire warranty package or working in partnership with existing in-house resources to provide support in selected geographical or skill areas.

Case study – A leading thermal ticket printer manufacturer has outsourced its return-to-base warranty across Europe to Qcom.

Case study – An equipment manufacturer with its own team of in-house engineers has increased its capacity across the UK by outsourcing excess workload to Qcom.