Manufacturers

As well as providing flexible, full-service outsourcing support packages for business processes such as warranty management, maintenance and repairs, helpdesk, IT and networking support, Qcom also has a team of specialist Professional Service Engineers at your service.

High-level, niche technical services

Our Professional Service Engineers provide high-level technical services in niche areas of expertise for original equipment manufacturers. Some examples include:

      • Technical training for OEMs
      • RF surveys
      • Final installation of hardware – we currently handle manufacturers such as Cisco, Psion Teklogix and Motorola
      • Hardware and software installations, including connecting to SQL, SAP, Oracle and Microsoft databases
      • Pre or post-sales project management
      • After-sales policy advice and development

Why use Qcom for niche technical services?

Outsourcing specific, complex issues to Qcom’s professional technical services engineers means you can:

Solve problems:

Using expertise that you might not already have in-house, our technical services consultants can help you discover the best way forward

Supplement your team:

Access highly trained individuals on a temporary, short-term or ad hoc basis

Save money:

Use our professional service engineers without having to employ or train your own niche experts

Focus resources:

Qcom’s professional service engineers can lead and coordinate to get the best out of your own people or in-house resources

Enhance customer service:

Our engineers fit into your operation seamlessly to give customers a smooth, consistent and technically excellent service

If you have a problem that you can’t solve in house, or need expert advice from a company with a long history of technical excellence in working with manufacturers, contact our Managing Director Neil Anderson to find out how Qcom can help.