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Qcom is the first Auto ID and thermal printer maintenance and support provider in the UK to be awarded the new iZASP (Independent Zebra Approved Service Provider) accreditation from Zebra.
Zebra launched the new iZASP programme earlier this year to recognise independent channel partners who offer the highest standards in maintenance and support for Zebra products. Because independent partners are service specialists who do not sell equipment, channel customers can be sure of the highest quality support on a guaranteed non-compete basis.
As the first iZASP provider, Qcom is fully endorsed by Zebra as a natural choice for onsite service and maintenance.
For our customers, iZASP means:
- Certified and manufacturer-trained engineers
- A guarantee of non-compete service support
- Warranty and non-warranty service and repair
- Same-day response for technical support
- An approved and traceable quality standard
- Complete and up-to-date technical documentation
A comprehensive inventory of genuine spare parts
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"In 2003, Qcom became the first independent company in Europe to be awarded our Zebra Authorised Service Provider™ standard.
Now that we have introduced a new standard to specifically highlight the benefits of fully independent service providers, it is fitting that Qcom has become the first company to achieve it.
Qcom has an established record of technical excellence and first-class customer service, so we are delighted to continue to recommend them to our customers."
Mike Pitt, Zebra Technologies Europe
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