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Restructuring with outsourced technical service and support

In response to changing market and product requirements, this global technology manufacturer restructured its technical service and support function by outsourcing to Qcom.
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Nationwide firmware upgrade

Qcom delivered a complex on-site firmware upgrade project for this manufacturer of heavy-duty industrial IT devices.
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Meeting a nationwide 4-hour response target

Qcom has helped this global manufacturer of print and imaging technology to introduce an enhanced 4-hour response repair service for customers.
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Flexible field engineering team for technology manufacturer

Qcom provides a nationwide engineering team for this global manufacturer of product ID and traceability solutions.
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