With Qcom’s large engineering network and pan-European technical support infrastructure, you can be confident of securing and rolling-out equipment across multi-site estates, and providing complete after-market support services wherever your technology is deployed.
Your technology is crucial to the smooth running of transport infrastructures and business-critical supply chains, so Qcom offers a range of rapid response and resolution features designed to get things back up and running – smart helpdesk services with technical filter, rapid deployment of locally based engineers, specialist inventory and logistics, and pre-emptive failure pattern analysis to fix problems before they’ve even occurred.
We help manufacturers ensure technical support excellence throughout the customer lifecycle, including pre-sale trials and demonstrations, equipment configuration and installation, and complete after-market warranty and technical support.
We have a strong track record of developing solutions to support leading-edge technologies in warehouses, materials handling, transportation, last-mile delivery, and more. We already support a full range of existing technologies including (but by no means confined to):
Qcom provides a nationwide engineering team for this global manufacturer of product ID and traceability solutions.
Qcom has been appointed as European technical service and support partner by Apex Supply Chain Technologies.
Far from being an obstacle, TUPE provides a powerful framework for effective outsourcing, service delivery & employment relationships.