Experienced telecoms support

The convergence of IT and telecoms systems may seem daunting, but with an experienced outsourced telecoms support provider like Qcom, installation, integration, maintenance and telecoms repairs is easy.

Comprehensive customer care

Qcom has a vast pool of trained and accredited telecoms support engineers located all over the UK and Europe, so whenever and wherever you need telecoms spares or repairs, we’re there to help. We also have all the specialist workshop facilities, tools, vehicles and project teams required to manage IT/telecoms integration from start to finish, and beyond.

Benefits of outsourcing

Many companies using IT telecoms or unified communications have discovered the benefits of a completely outsourced telecoms support team; for example, the ability to focus on other core business processes while Qcom handles the management of telecoms spares and repairs.

Alternatively, perhaps you need:

  • extra pairs of hands to provide telecoms support during unexpected busy periods;
  • telecoms repairs staff in geographical locations where you currently have limited reach;
  • specialist technical support for new products or systems with which you are unfamiliar.

Qcom offers a wide-ranging, technical outsource operation, with flexible telecoms support packages that can be custom-created to suit your needs.

Why Qcom?

We’ve worked in this industry for almost 40 years, growing and developing as the industry and technologies change. We have in-depth knowledge of VOIP, IP infrastructure, Microsoft Communicator, wired and wireless environments, which can also be linked to our expertise in phone systems such as:

Nortel, Avaya, Aastra, Cisco, Mitel, Swyx