To ensure the correct operation of any piece of technology, but especially mission-critical scanners and printers, it is vital that users and their supervisors receive first class training. 

On all courses, delegates will receive certificates following completion of the course. Most courses run for 2-4 delegates but larger groups can be accommodated, courses can also be carried out offsite – please speak to your account manager.

Qcom has a wide array of technical skills and is able to quote for a customised course covering a specific application or solution, as well as the standard courses listed below.

A series of off-the-shelf training courses are available:


Basic training designed for the Operator to ensure hardware is used correctly, to maximise return on investment.          

Super User
Covers the Operator training standard and includes device maintenance routines, to ensure maximum uptime.


This is a comprehensive technical course for advanced or technical operators. The course covers trouble shooting and repairs including part removal and replacement. It has been designed to be ideal for onsite technical staff.


Training on the use of your software – how to use the main features of the package (e.g. designing labels).     

Software Plus

Covers the Software training standard plus incorporates advanced features such as database connection, advanced configuration and variable fields.

To view the full agendas for the above training courses, please click here.