Workshop Technician

The Company

Qcom based in Droitwich, UK is a leading provider of outsourced technical support and maintenance services for leading global technology companies. We thrive on providing exceptional levels of customer service, delivering installations, break / fix repairs, staging and configuration for a wide range of technical products.

Qcom delivers the highest standards to its customers by bringing out the best in its people. As well as offering competitive salaries and benefits, we place a real emphasis on support and guidance for careers and personal development.

The Role

We are looking for an enthusiastic person with good IT skills to join our Technical Centre team, based at our Head Office in Droitwich. We need a dynamic individual with accomplished technical skills and attention to detail, you will triage, upgrade, repair and configure a range of IT and specialist technology equipment.

You will be required to follow work instructions and be able to complete accurate documentation. Knowledge of the Multi-Technology products is preferable but not essential, as training will be provided.

Main responsibilities will include:

  • Commissioning and maintenance of Handheld Terminals and Scanners.
  • Triage, upgrade and repair a range of IT and specialist technology equipment, including Auto-ID, Audio-visual and office equipment
  • Supporting project-based IT roll outs
  • Resolve technical faults and undertake technical modifications.
  • Apply Firmware/software upgrades
  • Real time updating of our Service Management system.

Key Skills required:

  • Ability to work in a fast paced and evolving environment
  • Capability to take ownership of and complete tasks independently
  • Be professional and confident
  • Strong troubleshooting skills and technical aptitude
  • Fully IT literate

Further Details:

Full time position.

Normal Hours.

Salary dependant on experience.

Excellent career opportunities and training offered.

This is an excellent opportunity to join an expanding company, in return we offer first class training, excellent career prospects and a competitive remuneration. Join a successful and expanding company offering a good salary and the security of a well-established, growing business.

To apply, send over your CV.

Apply Here

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