Exploratory discussions, scoping document, and policies and processes are all agreed before a joint project team is appointed, with committed executive sponsorship at its head. A project plan sets out key milestones and deliverables, required resources and services, and the full scope of the partnership, including core strategy, objectives, risks and agreed collaborative principles.
Implementation begins with the completion of a framework agreement and the creation of a relationship management plan. An integration document covering HR mechanisms is produced when staff are to transfer under the TUPE regulations. Once agreements are signed the project moves to ‘Go-live’ with either a pilot, and phased transition, or a rapid switch-over date.
Our proven methodology and operational processes are designed not only to release immediate benefits but also drive continuous improvement over time. Building on foundations of executive sponsorship, operational structure, consistent governance, defined roles and clear responsibilities, we maintain total focus on the desired business objectives, operating practices and appropriate performance measures.