Insight
News, views and updates from the technical service and support experts at Qcom.
11/08/26Parcel lockers are transforming last-mile delivery – but who keeps them running?Despite all the focus on the software, customer experience and network growth behind parcel locker solutions, the success of any locker deployment ultimately depends on something far more practical: keeping the technology operational in the field.Read More
20/07/26Qcom to exhibit at Parcel+Post Expo 2026Qcom will be exhibiting at Parcel+Post Expo 2026, taking place at ExCeL London on 23–24 September 2026.Read More
14/04/26Retail transformation: how service and support will determine success in 2026 and beyondIn today's demanding retail environment, success isn't defined by the technology itself, but by how well it is implemented and supported.Read More
27/11/25Join us at Retail Technology Show 2026Qcom will be exhibiting at Retail Technology Show 2026, the UK’s premier event for retail innovation, taking place at ExCeL London on 22–23 April 2026.Read More
03/11/25Smart transport, “Tappiness” and tomorrow’s technology – todayThe sheer pace of change across digital transport systems and smart ticketing was impossible to ignore at this year’s Smartex Smart Transport Forum – TCF 25 – in Cardiff.Read More
13/10/25Success in the Smart City: Preventative MaintenanceWhile smart city manufacturers develop ever more robust technology and solutions for remote problem resolution, preventative maintenance by skilled field engineers remains vital. Read More