Insight
News, views and updates from the technical service and support experts at Qcom.
14/04/26Retail transformation: how service and support will determine success in 2026 and beyondRetail is changing faster than ever. The now familiar pressures continue to mount, with inflation, labour shortages, supply chain disruption and rising customer expectations all compounding the relentless trend to online and home delivery. In-store retailers are responding by investing in new technologies to improve efficiency, enhance the customer experience and unlock new revenue streams. […]Read More
27/11/25Join us at Retail Technology Show 2026Qcom will be exhibiting at Retail Technology Show 2026, the UK’s premier event for retail innovation, taking place at ExCeL London on 22–23 April 2026.Read More
03/11/25Smart transport, “Tappiness” and tomorrow’s technology – todayThe sheer pace of change across digital transport systems and smart ticketing was impossible to ignore at this year’s Smartex Smart Transport Forum – TCF 25 – in Cardiff.Read More
13/10/25Success in the Smart City: Preventative MaintenanceWhile smart city manufacturers develop ever more robust technology and solutions for remote problem resolution, preventative maintenance by skilled field engineers remains vital. Read More
21/08/25End-user training: 10 benefits for win-win outcomesBy including Qcom’s white label end-user training packages with your sales, you can equip your customers’ staff to run, maintain and get more from their technology from day one.Read More
12/02/25Exploring the future: Reporting from CES 2025Qcom’s Annabel Roddy has been in Las Vegas at this year’s Consumer Electronics Show (CES 2025) to check out the innovations of today that will be driving Qcom's service and support agenda in the years to come.Read More
