Insight
News, views and updates from the technical service and support experts at Qcom.
12/01/22Living with electric: EV pilot updateQcom deployed the first electric vehicle into its engineer fleet at the start of 2021; our colleague Matt has been reflecting on what he has learned about living and working with the Kia e-Niro. Read More
15/12/21Qcom reports significant growth and milestones in 2021Qcom is proud to have thrived in 2021, as it supported a technology sector battling the continued disruption and uncertainty of a global pandemic.Read More
10/11/21Qcom completes ‘Centre of Excellence’ projectQcom has completed the expansion of the Technical Repair Centre (TRC) facility.Read More
27/10/21New Northern and Southern Team leaders for Qcom’s growing field service fleetQcom expands engineering team with the employment of Northern and Southern Team Leaders, amidst a year of growth and expansion for the Qcom field service fleet.Read More
25/10/21European Field Service Award nomination for Qcom Operations ManagerRob Heritage short listed for Field Service Leader of the year following exceptional Bybox roll out mid Pandemic. Read More
21/10/21Technical call centre: more than just the help deskAn effective technical call centre can transform customer engagement for technology manufacturers, distributors and integrators.Read More
