News, views and updates from the technical service and support experts at Qcom.
10/11/21Qcom completes ‘Centre of Excellence’ projectQcom has completed the expansion of the Technical Repair Centre (TRC) facility.Read More
27/10/21New Northern and Southern Team leaders for Qcom’s growing field service fleetQcom expands engineering team with the employment of Northern and Southern Team Leaders, amidst a year of growth and expansion for the Qcom field service fleet.Read More
25/10/21European Field Service Award nomination for Qcom Operations ManagerRob Heritage short listed for Field Service Leader of the year following exceptional Bybox roll out mid Pandemic. Read More
21/10/21Technical call centre: more than just the help deskAn effective technical call centre can transform customer engagement for technology manufacturers, distributors and integrators.Read More
11/10/21The power of outsourced technology installation & technical deliveryThere are plenty of good reasons why rollouts are among the most frequently outsourced technical services projects.Read More
29/09/21Apprenticeships update: Investing in the futureApprenticeships continue to be a vital part of Qcom’s long-term growth plans.Read More