Insight
News, views and updates from the technical service and support experts at Qcom.
28/03/23The future of retail technology support: more from EuroShop 2023In her second article from EuroShop 2023, Annabel Roddy explores the implications of the retail technology change for technical service and support.Read More
22/03/23The future of retail technology: thoughts from EuroShop 2023In the first of two articles from EuroShop 2023, Qcom's Annabel Roddy looks at the latest trends in retail technology.Read More
03/02/23‘Skills for life’ – Qcom seeks next generation of talentWith National Apprenticeship Week 2023 taking place all this week (6 to 12 February), Qcom has begun the search for its next generation of new talent.Read More
16/11/22Celebrating the family businessQcom is proud to celebrate National Family Business Week 2022, standing alongside the 6 million family firms which together generate 25% of UK GPD.Read More
20/07/22Technical support helpdesk outsourcing – fast, affordable, effectiveOutsourcing allows technology companies to quickly and affordably deliver a technical support helpdesk capable of transforming the customer experience.Read More
28/06/22An all-electric service fleet: Not “if”, but still “when”Qcom’s EV trial has highlighted the obstacles that are still to be overcome before an all-electric fleet can reliably support our commitment to reach call-outs on time, every time.Read More
