Insight
News, views and updates from the technical service and support experts at Qcom.
09/09/21EV update: The trials & tribulations of vehicle chargingCharging technologies and infrastructure have been the focus of Qcom’s electric vehicle (EV) trial over the last couple of months.Read More
08/07/21Magazine features Qcom guide to CET rollout & installationThe latest edition of Kiosk & Digital Signage (KDS) magazine explores the ins and outs of customer engagement technology (CET) rollouts with Qcom.Read More
28/06/21The full picture: Becoming a great technical services companyOnly by understanding the complete technical services lifecycle can technology firms assess & optimise their delivery, or find the right technical services partner.Read More
24/06/21Positive start to field services trial for electric carVehicle range and fuel costs have been extremely encouraging as we trial the suitability of a Kia electric car for our field service engineers.Read More
20/05/21Technology installation & technical delivery – ensuring a successful rolloutThe smooth and effective rollout and installation of technology products is vital to set the tone for a long and successful customer relationship.Read More
13/05/21The challenges of technical services excellenceAchieving technical services excellence remains a headache for many of the technology manufacturers keen to unlock the potential for clear competitive advantage.Read More