Insight
News, views and updates from the technical service and support experts at Qcom.
28/06/21The full picture: Becoming a great technical services companyOnly by understanding the complete technical services lifecycle can technology firms assess & optimise their delivery, or find the right technical services partner.Read More
24/06/21Positive start to field services trial for electric carVehicle range and fuel costs have been extremely encouraging as we trial the suitability of a Kia electric car for our field service engineers.Read More
20/05/21Technology installation & technical delivery – ensuring a successful rolloutThe smooth and effective rollout and installation of technology products is vital to set the tone for a long and successful customer relationship.Read More
13/05/21The challenges of technical services excellenceAchieving technical services excellence remains a headache for many of the technology manufacturers keen to unlock the potential for clear competitive advantage.Read More
05/05/21Qcom delivers nationwide Bybox locker installationQcom has completed the installation of 4,700 smart lockers at 1,200 sites around the UK.Read More
21/04/21Order fulfilment for technology products: more than just pick, pack & dispatchBy integrating order fulfilment into a complete whole-of-life service lifecycle, technology manufacturers can gain vital competitive and cost advantage. Read More