Insight
News, views and updates from the technical service and support experts at Qcom.
12/10/20Disruption, innovation & opportunity: Meeting the ongoing support challenges of Covid-19Six months since the initial UK lockdown was announced, the technology service & support sector is working hard and smart to establish its new normal and help its manufacturer customers thrive. Read More
16/09/20Outsourcing with TUPE for win-win-win successFar from being an obstacle, TUPE provides a powerful framework for effective outsourcing, service delivery & employment relationships.Read More
18/06/20Building a new normal: Technical services pivotal to implement & support essential technologyAs technology manufacturers race to meet the demand for rapid rollouts, modifications and rock-solid reliability, technical service & support capability matter more than ever.Read More
21/05/20Restructuring for recession with outsourced technical services & aftermarket supportAs firms begin restructuring in response to recession, the case for outsourcing technical services & support has never been more compelling.Read More
22/04/20Qcom named as Europe’s Outstanding Technical Outsourcing CompanyQcom has been named as Europe’s Outstanding Technical Outsourcing Company in the Acquisition International Global Excellence Awards 2020.Read More
14/04/20Covid-19: How to keep essential equipment workingBy following these 4 principles, manufacturers, distributors and end-users can help maintain and manage equipment, minimise downtime, and reduce break-fix demand during the Covid-19 period.Read More
