Insight
News, views and updates from the technical service and support experts at Qcom.
03/04/20Going the extra mile for a shipboard repairQcom's commitment to ‘going the extra mile’ was demonstrated on a recent support call for an Epson printer repair on a North Sea tanker.Read More
18/03/20Covid-19 update: Technical support for mission-critical technology in key sectorsThroughout the Covid-19 response, Qcom remains committed to supporting mission-critical technology in key sectors including healthcare, supply chain & logistics, food retail and manufacturing.Read More
20/02/20Productivity & customer experience goals drive rise in manufacturer outsourcingThe value of outsourcing contracts in the EMEA region rose 10% in 2019, as companies sought to focus resources on improving productivity and the customer experience.Read More
12/12/19Qcom rebrands to emphasise global technology support partnershipsTechnical excellence and partnership lie at the heart of a new brand identity launched by Qcom.Read More
07/11/19Voice calls remain vital for technical help desk successTelephone support remains vital for overall customer satisfaction - and outsourcing offers a powerful and flexible tool for helpdesk provision.Read More
03/03/18Tomorrow today, at ISE 2018Qcom business development director John Berry looks back at the new technology on display at ISE 2018.Read More
