Insight
News, views and updates from the technical service and support experts at Qcom.
07/07/16Flexibility drives outsourcing success for Markem-ImajeMarkem-Imaje works with Qcom in the UK for flexible and responsive engineering support to deliver the best possible customer service.Read More
07/06/16Qcom launches enhanced AV & CET support servicesQcom has further developed its services for manufacturers of AV, kiosk and digital signage equipment. Read More
05/05/16Call centre outsourcing – the importance of qualityAt Qcom we have long advocated the importance of quality of service in any outsourcing relationship.Read More
03/03/16Made by apprenticesThis week is National Apprenticeship Week and Qcom has once again committed to supporting the Apprenticeship programme throughout 2016. Read More
05/05/15Qcom appointed Authorised Service Centre for UnitechQcom has been appointed as Unitech Authorised Service Centre for the UK & Ireland. Read More
11/11/13Reputation management: the true goal of after-market excellence?As many of our customers and partners will know, I am an avid follower of Apple and a voracious reader of various books on its history and ethos. Read More