Manufacturers

Technology

We've earned our stripes

Qcom is an established provider of technology support services for Zebra printers and other automatic identification, data capture and barcoding devices. Our highly skilled engineers and IT support services staff are so trusted that we have even achieved Zebra Independent Service Provider (ZISP) status.

But there's more...

However, our decades of industry experience have taught us that in the world of specialist technology nothing ever stands still. That’s why we are continually adding new products, brands and technologies to our repertoire of expertise.

Auto ID, Barcoding, Data Capture, Scanning

As well as providing IT support services for Zebra printers and scanners, we also support auto ID devices, data capture technology, scanners and barcode readers and printers for Zebra, and brands including Sato, Citizen, Practical Automation, Intermec, Toshiba Tec, Symbol and Datalogic!

> READ MORE

Printers, Print & Apply, Labelling, Coding, Packaging Machinery

Our outsourced services also include the packaging industry, in which we have skilled and accredited engineers to provide IT support services for Avery, Paragon, ARCA, Labelaire, Zebra, Imaje and more.

> READ MORE

Ticketing, Kiosks, Card Printers

Whether standalone desktop equipment, counter-mounted, or fitted in a kiosk unit, Qcom provides technology support services for all kinds of ticketing equipment, touch screens, printers, cabling and power supplies.

We’re certified service providers for leading brands including Datamax, BOCA, IER, Swecoin, Newbury Data and Blazepoint.

> READ MORE

EPOS, Mobility and Handheld Devices

As experts in the retail technology industry, we provide IT support services for many of the leading brand names in touch screens, cash drawers, tills, chip and pin devices, scanners and printers. We also offer warranty services on all kinds of hand-held devices, including those used in retail, parcel delivery, parking enforcement and on-board ticketing. 

> READ MORE

Emerging Technologies

Qcom’s long history of IT support services expertise means we have flexible transferable skills to be able to offer outsourcing solutions to many new and emerging technologies. Try us for technology support services in these areas too!

> READ MORE

Qcom areas of Expertise

Qcom provides a specialist service to the EPOS market, offering equipment manufacturers and their distributor/reseller channels a full range of technical support.

We can support all components of an EPOS environment including front-of-store, shop floor, supply chain and home delivery. Shelf-edge labelling, price mark-down, in-store digital signage, EPOS, stock control, and item security, are all within our remit.

Brands such as: Wincor Nixdorf, APG Cash Drawer, ELO, Honeywell, Motorola, Toshiba, Star, Bixolon, Zebra, Ingenico, PioneerPOS, ECD, Epson, Intermec, SocketMobile, Digipos, Datalogic, ONeill, Axiohm, Symbol, IBM/Surepos.

Wireless and wired systems are also supported, along with network and IT infrastructure, servers, PCs et al.

We are able to offer leading-edge support around these emerging technologies, providing comprehensive advice on roll-out and integration.

We cover RFID printers from key players such as: Zebra, Datamax, TEC, Intermec,, Printronix, Avery, Psion, Motorola. And we can also conduct site surveys to check coverage/interference for applications.

We have more than 30 years experience in IT environments, and have been in wireless and networking technology from the beginning so it is something of a Qcom speciality.

We can provide partners with a full RF support service, from pre-sales surveying to installation and support on Cisco and Motorola environments.

Traditional IT/server/PC/office printers (laser, line, inkjet) cover can be arranged on such brands as Dell, HP. Epson, Fujitsu.

Support in the server room for switches, routers, and security infrastructure is available, as well as ancillary services such as cabling and WEEE compliance.

Qcom has a particular forte in providing manufacturers with a warranty support service for the EMEA marketplace.

Most importantly, all aspects of the IT backbone can be incorporated with other specialist technology support areas to provide a comprehensive support solution.

The rapid convergence of the telecom and IT channels is an exciting, new development and if this is the sector you are operating in, we are well-equipped to help.

We have a comprehensive knowledge of VOIP, IP infrastructure, Microsoft Communicator, wired and wireless environments.

This is linked with our expertise in phone systems such as, Nortel, Avaya, Aastra, Cisco, Mitel, Swyx. All of this means that we can offer a wide-ranging, technical outsource operation for forward-thinking dealers in this rapidly emerging market.

Please call us – we are currently researching opportunities in this emerging market. If you have a need for technical support and installations we would like to hear from you.

Please call us – we are currently researching opportunities in this emerging market. If you have a need for technical support and installations we would like to hear from you.

Outsource with us

Reach out to one of our consultants for a free appraisal and ROI model

call us on 01905 827650
or complete the form

Request your free appraisal