Qcom appointed Authorised Service Centre for Unitech

Qcom has been appointed by Unitech as their  Authorised Service Centre for the UK and Ireland.

Unitech (www.eu.ute.com) is a global provider of AIDC technologies, manufacturing a wide range of mobile computers, rugged PDAs, tablets, RFID Readers and scanners. The agreement will see Qcom provide extended after-sales support across a wide range of Unitech equipment, providing both warranty and non-warranty repairs from June 2015 onwards, to ensure that Unitech customers receive high quality and cost-effective service. 

Unitech’s Technical Manager, Sjaak van Oosterhout, said of the new partnership: “Qcom Outsourcing Ltd is well known as a leading provider of outsourced technical support, maintenance and services for specialist technology products. With Qcom as Authorised Service Centre we believe you will receive the best service and support in the most cost-efficient way you deserve as a valued partner.” 

The appointment comes following a rigorous selection process in which Qcom were recognised for providing the high standards of quality and efficient processes required to enhance the experience of the Unitech customer who will benefit from: 

• Unitech trained technicians 
• Increased efficiencies 
• High quality control and repair 
• Reduced downtime service 
• Unitech spare parts inventory 

We always seek to deliver better, more cost–effective service levels for our clients so that the end users of their equipment only see benefits. 

The partnership is a great example of how  Qcom’s collaborative relationship model  and outsourced support services can be used to drive mutual development and success as well as benefiting the end user.