Insight
News, views and updates from the technical service and support experts at Qcom.
11/01/21Still going the extra mile: New Year 2021 service updateDespite the various pandemic restrictions and some challenging weather across the UK and Europe, Qcom is still delivering all services and operations at full capacity.Read More
05/01/21In-house vs Outsourced Technical Service & Support: A Complete GuideWhat factors should technology manufacturers take into account when deciding between in-house vs outsourced technical service & aftermarket support delivery?Read More
02/12/20Apex appoints Qcom as European technical service & support partnerQcom has been appointed as European technical service and support partner by Apex Supply Chain Technologies.Read More
12/10/20Disruption, innovation & opportunity: Meeting the ongoing support challenges of Covid-19Six months since the initial UK lockdown was announced, the technology service & support sector is working hard and smart to establish its new normal and help its manufacturer customers thrive. Read More
16/09/20Outsourcing with TUPE for win-win-win successFar from being an obstacle, TUPE provides a powerful framework for effective outsourcing, service delivery & employment relationships.Read More
18/06/20Building a new normal: Technical services pivotal to implement & support essential technologyAs technology manufacturers race to meet the demand for rapid rollouts, modifications and rock-solid reliability, technical service & support capability matter more than ever.Read More
