Insight
News, views and updates from the technical service and support experts at Qcom.
21/05/20Restructuring for recession with outsourced technical services & aftermarket supportAs firms begin restructuring in response to recession, the case for outsourcing technical services & support has never been more compelling.Read More
22/04/20Qcom named as Europe’s Outstanding Technical Outsourcing CompanyQcom has been named as Europe’s Outstanding Technical Outsourcing Company in the Acquisition International Global Excellence Awards 2020.Read More
14/04/20Covid-19: How to keep essential equipment workingBy following these 4 principles, manufacturers, distributors and end-users can help maintain and manage equipment, minimise downtime, and reduce break-fix demand during the Covid-19 period.Read More
03/04/20Going the extra mile for a shipboard repairQcom's commitment to ‘going the extra mile’ was demonstrated on a recent support call for an Epson printer repair on a North Sea tanker.Read More
18/03/20Covid-19 update: Technical support for mission-critical technology in key sectorsThroughout the Covid-19 response, Qcom remains committed to supporting mission-critical technology in key sectors including healthcare, supply chain & logistics, food retail and manufacturing.Read More
20/02/20Productivity & customer experience goals drive rise in manufacturer outsourcingThe value of outsourcing contracts in the EMEA region rose 10% in 2019, as companies sought to focus resources on improving productivity and the customer experience.Read More
