Case Studies

These case studies provide a snapshot of the many ways in which our outsourced technical solutions have helped technology manufacturers.

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Multilingual technical helpdesk for global manufacturer

Qcom met this manufacturer’s requirement for a multi-lingual technical helpdesk and warranty management.

Meeting a nationwide 4-hour response target

Qcom has helped this global manufacturer of print and imaging technology to introduce an enhanced 4-hour response repair service for customers.

Qcom helps a global manufacturer of handheld devices to meet the peak pre-Christmas requirements of a major customer.

Qcom provides a nationwide engineering team for this global manufacturer of product ID and traceability solutions.