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Restructuring with outsourced technical service and support

In response to changing market and product requirements, this global technology manufacturer restructured its technical service and support function by outsourcing to Qcom.
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On-site support for mission-critical access control technology

Qcom provides a comprehensive aftermarket support capability for a UK-based supplier of security technologies.
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Rapid turnaround upgrade for equipment in remote locations

Within just four weeks, Qcom trained and deployed engineers to significantly upgrade more than 300 parking meters in locations right across the UK.
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Nationwide warranty management and field repair

Qcom provides a nationwide warranty management service to support an estate of ‘click and collect’ kiosks for a leading UK department store.
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