Insight
News, views and updates from the technical service and support experts at Qcom.
03/11/25Smart transport, “Tappiness” and tomorrow’s technology – todayThe sheer pace of change across digital transport systems and smart ticketing was impossible to ignore at this year’s Smartex Smart Transport Forum – TCF 25 – in Cardiff.Read More
13/10/25Success in the Smart City: Preventative MaintenanceWhile smart city manufacturers develop ever more robust technology and solutions for remote problem resolution, preventative maintenance by skilled field engineers remains vital. Read More
21/08/25End-user training: 10 benefits for win-win outcomesBy including Qcom’s white label end-user training packages with your sales, you can equip your customers’ staff to run, maintain and get more from their technology from day one.Read More
12/02/25Exploring the future: Reporting from CES 2025Qcom’s Annabel Roddy has been in Las Vegas at this year’s Consumer Electronics Show (CES 2025) to check out the innovations of today that will be driving Qcom's service and support agenda in the years to come.Read More
19/11/24Outsourcing field engineering to a specialist partnerIn the last in our series on outsourcing field engineering services, we explore the process and practicalities of outsourcing, plus the importance of managing the process through TUPE regulations.Read More
09/02/24Will AI and robotics finally herald the age of RFID?After years of false dawns, RFID is finally coming of age thanks to its ability to unlock the potential of robotics & artificial intelligence technologies.Read More
